Acocks Green Post Office

Address: 1131 Warwick Rd, Birmingham B27 6RA, United Kingdom.
Phone:3457223344.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: Delivery, In-store pick-up, On-site services, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 219 reviews on Google My Business.
Average opinion: 4.7/5.

Acocks Green Post Office 1131 Warwick Rd, Birmingham B27 6RA, United Kingdom

Open today until 17:30.

  • Monday: 09:00–17:30
  • Tuesday: 09:00–17:30
  • Wednesday: 09:00–17:30
  • Thursday: 09:00–17:30
  • Friday: 09:00–17:30
  • Saturday: 09:00–12:30
  • Sunday: Closed

Nestled in the heart of Birmingham, the Acocks Green Post Office, located at 1131 Warwick Rd, B27 6RA, stands as a vital hub for the local community, offering a wide array of services to cater to diverse needs. This guide will delve into the main services, location and access, featured characteristics, practical information, and positive aspects highlighted in customer reviews of this bustling post office.

  • Postal Services: The core of the Acocks Green Post Office is its postal services. It offers a range of options, including sending letters and parcels, buying stamps, and utilizing the parcel locker service for convenient pick-up and drop-off.
  • Banking Services: In partnership with the Post Office Limited, the branch provides banking services from selected banks. Customers can withdraw and deposit cash, check their balance, and pay bills.
  • Business Banking Services: For small businesses and entrepreneurs, the post office offers a range of business banking services, including cash deposits, withdrawals, and bill payments.
  • Courier and Mailing Services: The branch works with major courier services like DHL, Parcelforce, and Hermes for swift and secure delivery of parcels. It also provides mailing services, including printing and sending letters and parcels.
  • Shipping Services: The Acocks Green Post Office facilitates international shipping through services like International Signing Services, International tracked and untracked services, and International economy services.

The post office is situated on Warwick Road, a major thoroughfare in Acocks Green, making it easily accessible. It is served by multiple bus routes, including 1, 8, 11, 134, and 907, with stops near the branch. The nearest railway station is Olton, approximately a 15-minute walk away. For those driving, there is on-street parking available nearby, with disabled parking spaces directly outside the branch.

  • Wheelchair Accessibility: The post office is designed to be wheelchair accessible, with a ramp leading to the entrance and ample space inside for maneuvering.
  • On-Site Services: The branch offers a range of on-site services, including a photo booth, a private room for making video calls, and a Bureau de Change for currency exchange.
  • Payment Methods: Apart from cash, the post office accepts various payment methods, including debit and credit cards, and NFC mobile payments like Google Pay and Apple Pay.
  • Opening Hours: The post office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
  • Contact Information: You can reach the Acocks Green Post Office at 3457223344 or via email through their website.
  • Nearby Amenities: Near the post office, you'll find a variety of amenities, including shops, restaurants, and a library. The Acocks Green Leisure Centre is also nearby, offering fitness and leisure facilities.

With an average rating of 4.7 out of 5 from 219 reviews on Google My Business, the Acocks Green Post Office is highly regarded by its customers. Some of the positive aspects highlighted in the reviews include:

  • Excellent customer service, with staff described as friendly, helpful, and efficient.
  • Convenient location and easy access, with many customers appreciating the wheelchaiir-accessible entrance and on-site parking.
  • Wide range of services, with customers praising the variety of postal, banking, and other services available under one roof.
  • Speed and efficiency of service, with many customers noting that transactions were quick and hassle-free.

The Acocks Green Post Office plays a vital role in the local community, offering a comprehensive range of services that cater to diverse needs. With its convenient location, wheelchair accessibility, and commitment to excellent customer service, it is no wonder that it is highly regarded by its customers. Whether you need to send a parcel, withdraw cash, or exchange currency, the Acocks Green Post Office is a one-stop shop that caters to a wide range of needs.

More businesses in Birmingham

Postal services; banking services; business banking services; courier and mailing services; and shipping services.
It is served by multiple bus routes and is approximately a 15-minute walk from the nearest railway station; Olton.
Monday to Friday from 9:00 AM to 5:30 PM; and on Saturday from 9:00 AM to 1:00 PM; It is closed on Sundays.
Debit and credit cards; and NFC mobile payments like Google Pay and Apple Pay.
Shops; restaurants; a library; and the Acocks Green Leisure Centre.
Acocks Green Post Office - Birmingham
4/5

Went to renew my driving licence. Wait in the queue was not a long wait even though I had three customer in front of me. The post office staff was very helpful, know exactly what to do, very efficient and prompt as well. He explained what needs to happened and was clear with what was needed in the order that is smooth. He was very polite as well. I was in and out within 10mins. I also witnessed the other staff member was also very efficient and gives good service. Even though the post office was busy, steady flow of no less than 10 customer but the place seems to have a calm. The only star that I withheld was the other business that was within the shop was not really relevant to the post office, the shop was overall has a dark and drury atmosphere, could do with more lighting in there.

Acocks Green Post Office - Birmingham
5/5

Abdul, WHAT A LEGEND! When firing lots of questions about returns, the policy, the size of the return etc. he handled me with such professionalism. He was very helpful, polite, patient and respectful. He resolved my issues within minutes and I left feeling very happy! Thanks Abdul, you deserve a raise! BOSH!

Acocks Green Post Office - Birmingham
5/5

This is a lovely post office. Staff are friendly and helpful. Nothing is too much trouble, and if they can help you, they will, and if they can't, then they will direct you to the right person/place. The only critique is that the stock levels are low, but it doesn't detract from the exceptional customer service that you receive from the staff.

Acocks Green Post Office - Birmingham
5/5

Excellent staff and brilliant service specially Abdul. What an asset to the post office I wouldn't lose him for anything. Frida you have good team hard working people

Acocks Green Post Office - Birmingham
5/5

Hi all, Just a quick review to let all know that Abdul, Amrit, and Helen all provide some of the best professional services for customers. All the above staff members carry out the duties with total care to very high standards. I have never had to wait more than a few minutes to be served. A special mention must go out to Abdul for his kindness and caring nature, which he displays to all. A real gentlemen. Respect to all the staff. Jass

Acocks Green Post Office - Birmingham
5/5

Visited the post office to send a parcel and obtain one. Brought a bag from Hazel on the shop side, who was wonderfully friendly and chatty! On the post office side, I was served by Abz who helped me send the parcel without issue, and then helped me arrange for my receiving parcel to be resent from the sorting office, where it had ended up without my knowledge. All in all, very happy and helpful staff! Thank you

Acocks Green Post Office - Birmingham
1/5

Hey there! So, I’ve got an order from Evri, and the staff member, Abdul, said he’s the manager. He told me that my parcel isn’t in the system. This isn’t the first time we’ve come to this post office, and it’s getting a bit frustrating. My husband went twice, and Abdul was quite rude to him. He didn’t seem to be very helpful or interested in assisting us. He just kept telling us that the parcel isn’t there. It’s a bit disheartening, to be honest.

Acocks Green Post Office - Birmingham
5/5

Thank you so much to Abdul who helped me out in acocks green today. Sorted my travel money and my travel card. Really helpful abd friendly service exactly the kind of customer experience you hope for ❤️

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