Truist

Address: 1500 Montclair Rd, Birmingham, AL 35210, United States.
Phone:2054452207.
Website: truist.com
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 3.4/5.

Truist 1500 Montclair Rd, Birmingham, AL 35210, United States

Open today until 17:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–17:00
  • Saturday: Closed
  • Sunday: Closed

Truist, formerly known as BB&T, is a prominent financial services institution with a significant presence in the United States. One of its key locations is situated at 1500 Montclair Rd, Birmingham, AL 35210. This branch offers a comprehensive range of services, ensuring that the financial needs of its clients are met with professionalism and efficiency.

  • Banking Accounts: Truist offers a variety of personal and business banking accounts, including checking, savings, and money market accounts. These accounts come with competitive rates and features designed to meet the unique needs of each client.
  • Credit Cards: The institution provides a range of credit card options, including rewards, cash back, and low-interest cards. Each card is designed to suit different spending habits and needs.
  • Mortgages: Truist offers a variety of mortgage options, including fixed-rate and adjustable-rate mortgages, first-time homebuyer programs, and refinancing options. Their mortgage specialists guide clients through the process, ensuring a smooth and informed experience.
  • Small Business Services: Truist provides a suite of services tailored to small businesses, including business checking accounts, loans, lines of credit, and wealth management services.
  • Investments and Wealth Management: Truist offers a range of investment and wealth management services, including retirement planning, investment accounts, and trust and estate services. Their advisors work closely with clients to understand their financial goals and develop tailored strategies to help them achieve those goals.

The Truist branch at 1500 Montclair Rd is located in the Mountain Brook neighborhood of Birmingham, AL. It is situated near the intersection of Montclair Rd and I-65, providing easy access for clients coming from various parts of the city. The branch is also close to several major thoroughfares, including US-280 and I-459.

Public transportation is available nearby, with the Mountain Brook station of the Birmingham-Jefferson County Transit Authority (MAX) located about a mile from the branch. For those driving, the branch offers ample parking, including spaces for individuals with disabilities.

  • Drive-Thru Facility: The branch features a drive-thru facility, allowing clients to conduct basic banking transactions without having to leave their vehicles.
  • Wheelchair Accessibility: The branch and its parking lot are wheelchair-accessible, ensuring that all clients can access the branch and its services.
  • Cash Advance: Truist offers cash advances to its credit card holders, providing them with access to funds when they need it most.
  • Truist Advisors: The branch is home to Truist Advisors, who provide personalized financial advice and guidance to clients. These advisors may be officers and/or associated persons of Truist Investment Services, Inc., and/or Truist Advisory Services, Inc.

Truist has received 18 reviews on Google My Business, with an average rating of 3.4/5. Several customers have praised the institution for its excellent customer service, security, and the expertise of its staff.

  • Customer Service: Many customers have commended the friendly and helpful staff at the Truist branch. One customer described the service as "outstanding," while another praised the "personal touch" they received.
  • Security: Customers have expressed confidence in Truist's security measures, with one customer highlighting the bank's "rigorous security protocols."
  • Staff Expertise: Several customers have singled out Petra Long, a financial advisor at the branch, for her exceptional service. One customer described her as "the best person in the business," noting her understanding and caring approach.

In conclusion, the Truist branch at 1500 Montclair Rd offers a comprehensive range of financial services, coupled with exceptional customer service and a commitment to security. Its convenient location, accessible facilities, and range of services make it a valuable resource for the Birmingham community.

More businesses in Birmingham

Truist offers checking; savings; and money market accounts for both personal and business use.
Truist offers rewards; cash back; and low-interest credit cards to suit different spending habits.
Truist offers fixed-rate and adjustable-rate mortgages; first-time homebuyer programs; and refinancing options.
Yes; the branch and its parking lot are wheelchair-accessible.
Yes; the branch features a drive-thru facility for basic banking transactions.
Truist - Birmingham, Alabama
5/5

I highly recommend Truist, It's support, It's security, And it's service. If you need anything financial related, Petra Long is the best person in the business. Caring, understanding, Very explanatory, and a genuine person to work with.

Truist - Birmingham, Alabama
1/5

Deposited cash to open a new account. Truist turned off my debit card and blocked access to my funds without notification approximately one week later. Truist app still shows the funds are available, though that is a lie. They will not allow me to close my account, nor provide any timeline as to when my money will be available to me, now going into a weekend. Only deposit money you can afford for them to steal and return at their discretion.

Truist - Birmingham, Alabama
1/5

If I could put half a star or no star at all, I would. The owner of my place of business and one of my coworkers were profiled and treated so poorly today, it makes me sick. The teller was rude as ever and talked to the owner of my place of work like he was stupid (just because he doesn’t speak the best English) and spoke to my coworker like she was a criminal (she has tattoos and colored hair). They just needed assistance with payroll checks, and were treated as if they were trying to commit a crime. Shame. Don’t take your business here. There are MUCH better and kinder branches who will not make you feel like an idiot for asking simple basic banking questions.

Truist - Birmingham, Alabama
5/5

I found this branch to have exceptional customer service and professionalism. Thank you!

Truist - Birmingham, Alabama
1/5

I called the day before and asked for an appointment to speak with someone about a credit card and was told it was perfectly fine if i showed up between 12 and 12:15 the next day as i was coming on my lunch break. When I got there, there was no one to speak to me and I was told she just went to lunch. I walked in the building at 12:06 and even told the lady I spoke to that it would be on my lunch break. Extremely frustrating and unprofessional.

Truist - Birmingham, Alabama
5/5

I hope BB&T/Truist realizes what an asset they have in Regina. Her patient professionalism made my daughter's and my recent visit to the Montclair branch something to remember. Outstanding customer service made us both feel like members of a family rather than account holders. If I could leave one hundred stars I would. Thank you Regina.

Truist - Birmingham, Alabama
5/5

Wonderful friendly staff

Truist - Birmingham, Alabama
1/5

Dont walk RUN! This branch is horrible. I opened an account online but went by the branch to make a deposit. The manager, Petra, she can't find the info. Poorly informed. Never tried to help. Guess I'll keep my $35k deposit. On the other hand, the 800 number was easy as pie.

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